Gateshead NHS dentist with 'excellent service' prised by health inspectors
A Gateshead NHS dentist has been given glowing praise following a recent inspection.
Gateshead Dental Care on Jackson Street in the town centre was visited by Care Quality Commision inspectors in July and was praised throughout.
The site was rated positively across all judgements which build an inspection of dentists by the inspection group.
These judgements are based on its safety, effectiveness, levels of care, its responsiveness as well as whether it is well led.
The practice was seen to be meeting regulations across all judgement criteria.
The inspection adds: “We found the practice had met regulations. Infection control procedures in place were effective.
“The practice had effective systems to identify and manage risks.
“Patients’ care and treatment was provided in line with current guidance.
“Patients were treated with dignity and respect and at the time of our inspection, could access care, support and treatment when required.”
The inspection also took patients’ comments into consideration, with the report adding: “Patient feedback provided a positive view of the dental team and care provided by the practice.
“Comments included, ‘Excellent service from reception to clinical staff. Professional knowledgeable approachable caring’, and ‘Great dentist, always super friendly makes me feel at ease by asking questions and having a friendly chat. Gives helpful advice. I would never go to another dentist!’
“Patients commented positively about the standards of cleanliness.
“Patients told us they were given clear information to help them make an informed choice about their treatment and any associated costs.”