Grainger Street McDonalds welcomes customers back to "more contemporary" site after refit
A city centre McDonaldshas reopened after a ‘Convenience of the Future’ redesign, which the brand claims to deliver a better customer experience for all.
The Grainger Street site, which closed in mid-January for refurbishments, reopened this week.
The new design will preserve the historic front of the building.
Inside the restaurant, improvements have been made for restaurant crew with a redesign of the crew room.
Part of the brand’s ‘convenience of the future’ programme, it is hoped the changes will result in a better experience for customers.
This includes ‘digital sales channels’ including additional use of the McDonalds app.
Local McDonald’s Franchisee, Bill Liddy, who owns and operates six McDonald’s restaurants across Tyne and Wear, said: “I’m proud to reinvest in our Newcastle restaurant!
“The dining area is more contemporary, and we now have separate facilities for our dine-in customers and our couriers leading to a better experience for everyone.
“It’s exciting to see the fresh new look and feel of our Newcastle restaurant and I’m confident the changes will not only benefit our customers but also our restaurant team, making their jobs a little easier.”