'If it’s not working, there are options out there': Newcastle tops UK current account switching table

Newcastle upon Tyne has taken the top spot in the UK’s latest current account switching rankings, released today by the Current Account Switch Service.

The city recorded 8,132 switches between July and September—almost double its Q2 figure of 4,257 and the highest number of any city outside London. Birmingham followed with 7,115 switches, and Sheffield came third on 5,499. London, when its postcodes are combined, led overall with 18,504 switches, giving it a 7% share of all activity.

Current Account Switch Service Q3 2025 Regional Rankings

  • Newcastle upon Tyne – 8,132
  • Birmingham – 7,115
  • Sheffield – 5,499
  • Manchester – 5,368
  • Glasgow – 4,947
  • Nottingham – 4,573
  • Bristol – 4,556
  • East London – 4,459
  • Leicester – 4,410
  • Edinburgh – 4,116

Across the country, younger consumers continued to dominate switching behaviour. People aged 25–40 moved 101,153 accounts, making up 39% of all switches despite representing just 22% of the population. Those aged 18–24 were also notably active, accounting for 35,806 switches—14% of all activity—while making up only 8% of the UK population.

This was followed by 51–64-year-olds (44,639 switches), over-65s (40,160), and 41–50-year-olds (39,532). Together, these groups represented 48% of total switches, roughly in line with their 49% share of the population. Under-18s made only 405 switches, or 0.15% of the total.

John Dentry, Product Owner at Pay.UK, said: “After yet another successful quarter for switching, it’s always good to look under the bonnet and understand what is driving these trends. Our data tells a clear story, it is the younger generations assessing their current account options the most…

“If it’s not working, there’s a significant number of options out there to ensure an account suits the right needs.”

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