Newcastle garage named the best in the North for customer service

A Newcastle garage has been named the best in the North for its outstanding customer service.

Westmoor MOT Centre took home first place in the North category of The Motor Ombudsman annual Customer Service Awards.

Nearly 1,100 nominations were received across the eight categories from motorists around the country who detailed how a business or individual had gone above and beyond to help with an issue related to a vehicle.

The Westmoor MOT Centre was praised "for going the extra mile to source a spare part for the customer’s electric vehicle, and for taking the time to keep the customer fully informed as to the work needed on their car".

Westmoor's Martyn Hetherington said: "Our mission as a company is to provide each and every one of our customers with an outstanding service, we could not be happier winning this prestigious award!

"Our team has worked tirelessly throughout the year to earn this award and it really is the icing on the cake.

"We are over the moon. Thank you to all our customers who nominated us."

Westmoor champion the roll-out of electric vehicles in the North East, recently sharing analysis of uptake in the North East and how charging points can be improved.