Newcastle M&S manager stars in ITV documentary

Store Manager of the Silverlink M&S, Rob Slone, allowed viewers a behind-the-scenes insight of the Newcastle store.
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A ITV behind-the-scenes documentary on Marks and Spencer at Christmas aired on Wednesday December 21 and a local man was the star of the show.

Rob Slone, who will celebrate 20 years of working for M&S next year, gave viewers an insight into the magic that goes on behind the scenes of Newcastle’s Silverlink Marks & Spencer store.

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The documentary, which is named Inside M&S at Christmas, showed the store preparing for the busy festive period in order to give local customers a festive shopping experience to remember, as well as providing high-quality M&S Christmas products.

In his role of Store Manager at M&S in Silverlink, Rob manages a team of 200 colleagues. Although he has worked for the store for almost 20 years, Rob has been the manager for the past 18 months - and is happy to make his very first television appearance representing the store.

In the hour-long episode which aired at 9pm on Wednesday September 21, M&S also allowed viewers a full enlightening to how the Christmas food is developed and made. Alongside Rob, viewers were introduced to product developers, store colleagues, key suppliers and loyal customers.

This is the first time M&S has allowed ITV into the world of the store, and Rob, with support from his Deputy Store Manager, Josh Cooper, were seen working together with their colleagues to get the food and drink section ready for the Christmas season in Newcastle.

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Speaking of his TV debut, Rob said: “The team and I were so excited to be involved in this documentary. As retailers, we love nothing more than helping customers find the perfect food products for their celebrations throughout the year – and what’s a more magical celebration than Christmas? December is undoubtedly a frantic month for the team, but one of the most rewarding and fun as we stock our shelves with quality foods, drinks and gifts for shoppers to enjoy and bring a touch of M&S magic to everyone’s festivities. I can’t wait to see my team and store on the show!”

Marks and Spencer have provided for Brits at Christmas for the past 138 years, providing delicious Christmas treats for the family to share, alongside a whole load of other amazing products.

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