Full travel advice for Metro travellers as platform at Tyneside station closed

Part of a Tyneside Metro station remains closed into the New Year.

A platform at Jesmond Metro has been damaged, causing one side of the station to be off-limits.

This means, although trains can travel through the station, they are unable to stop.

Improvements to a South Shields Metro station which aim to make the area “look and feel safer” are due to be completed over the summer following delays. | tomr.me/Flickr

The issue was first shared by Nexus, the company which operates the Tyne and Wear Metro system back on Monday, December 29, 2025 with the closure now running into the new year.

Just after 6pm on the day of the closure the system posted to social media, saying: “Jesmond Metro station platform 2 is closed. Trains will not stop on platform two until further notice.

“Customers are advised to use platform one or West Jesmond Metro station. Please contact a station help point or speak to Customer Service staff for more information.

The impacted platform usually sees trains run north from Haymarket to West Jesmond.

Read Newcastle’s news and sport headlines on the go when you sign up for our free emails

Official advice on the system’s website now reads: “Jesmond Metro station platform two is closed to complete urgent repairs. Trains will not stop on platform two until further notice.

“Customers are advised to use platform one or West Jesmond Metro station. Please contact a station help point or speak to Customer Service staff for more information.”

It is not yet known when the platform will reopen.