New ratings awarded to care homes in Newcastle

The latest scores for care homes in Newcastle have been released – with three services given new ratings.
By Marieta Marinova, Data Reporter
Published 6th Feb 2024, 11:43 BST
File photo dated 07/10/13 of the hands of an elderly woman at home. Councils are struggling to meet rising requests for adult social care support and some people are cutting back on their home care amid the cost-of-living crisis while "completely overwhelmed" family carers try to fill the gaps, the health watchdog has said. Issue date: Friday October 20, 2023.File photo dated 07/10/13 of the hands of an elderly woman at home. Councils are struggling to meet rising requests for adult social care support and some people are cutting back on their home care amid the cost-of-living crisis while "completely overwhelmed" family carers try to fill the gaps, the health watchdog has said. Issue date: Friday October 20, 2023.
File photo dated 07/10/13 of the hands of an elderly woman at home. Councils are struggling to meet rising requests for adult social care support and some people are cutting back on their home care amid the cost-of-living crisis while "completely overwhelmed" family carers try to fill the gaps, the health watchdog has said. Issue date: Friday October 20, 2023.

The latest scores for care homes in Newcastle have been released – with three services given new ratings.

The Care Quality Commission is in charge of inspecting social care services across England. The organisation judges care providers across various metrics – with the best possible rating being 'outstanding', and the worst 'inadequate'.

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Information from the CQC reveals three services in Newcastle have received ratings from the start of January.

Flexible Support Options Limited (Brilan) was awarded a 'good' rating after an inspection on December 8. The rating was published on January 3.

On January 4, The Grove was also judged to be 'good'. The care home had last been inspected on November 27.

Lastly, Waverley Lodge was given a 'requires improvement' rating on January 9, with the care home's most recent inspection on May 18.

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The CQC gives organisations four different ratings. The worst is an 'inadequate' rating, which ordinarily results in the organisation being placed in special measures by the CQC. Social care services can also be given a less serious rating of 'requires improvement' when they are not up to standard.

At the other end of the scale, services given 'outstanding' ratings are judged to be performing exceptionally well, and a 'good' rating means the organisation is meeting expectations.