Care home told to improve in North Tyneside

A care home has been found to be in need of improvement in North Tyneside.

File photo dated 07/10/13 of the hands of an elderly woman at home. Councils are struggling to meet rising requests for adult social care support and some people are cutting back on their home care amid the cost-of-living crisis while "completely overwhelmed" family carers try to fill the gaps, the health watchdog has said. Issue date: Friday October 20, 2023.placeholder image
File photo dated 07/10/13 of the hands of an elderly woman at home. Councils are struggling to meet rising requests for adult social care support and some people are cutting back on their home care amid the cost-of-living crisis while "completely overwhelmed" family carers try to fill the gaps, the health watchdog has said. Issue date: Friday October 20, 2023.

The Care Quality Commission is in charge of inspecting social care services across England. The organisation judges care providers across various metrics – with the best possible rating being 'outstanding', and the worst 'inadequate'.

Information from the CQC reveals Primrose Lodge Care Home was awarded a 'requires improvement' rating after an inspection on May 4. The rating was published on January 9.

A 'requires improvement' rating means a service is not performing as well as it should, and will be given information by the CQC on how to improve.

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