All you need to know about the impact of Heathrow cyber attack on Newcastle Airport

Passengers at Heathrow Airport are facing delays and cancellations after a cyber attack impacted check-in systems across multiple European airports. placeholder image
Passengers at Heathrow Airport are facing delays and cancellations after a cyber attack impacted check-in systems across multiple European airports. | KC Barnard/PA Wire

Flights have been delayed and cancelled at airports including Heathrow after an alleged cyber attack targeted a service provider for check-in and boarding systems.

London Heathrow, Brussels and Berlin airports are all experiencing delays and disruption following the “technical issue” affecting Collins Aerospace, which works for several airlines at multiple airports across the world.

Passengers at Heathrow Airport at facing delays and cancellations after a cyber attack impacted check-in systems across multiple European airports.placeholder image
Passengers at Heathrow Airport at facing delays and cancellations after a cyber attack impacted check-in systems across multiple European airports. | KC Barnard/PA Wire

Heathrow is the busiest airport in Europe, facilitating connecting flights to and from other UK airports.

The attack has therefore inevitably led to concerns about how the attack at Heathrow could impact on other UK airports, including Newcastle.

Newcastle Airport does not appear to have been impacted by the delays at Heathrow.

The current 8:30pm British Airways flight to London Heathrow is not showing any delays, nor is the 6:00am flight tomorrow (September 21).

Similarly the 7:40pm and 10:00pm British Airways arrivals flights from Heathrow are currently not showing any delays.

Heathrow Airport has said passengers should check their flight status before travelling to the west London airport.

A spokesperson said: “Collins Aerospace, which provides check-in and boarding systems for several airlines across multiple airports globally, is experiencing a technical issue that may cause delays for departing passengers.

“While the provider works to resolve the problem quickly, we advise passengers to check their flight status with their airline before travelling.

“Please arrive no earlier than three hours before a long-haul flight or two hours before a domestic flight.

“Additional colleagues are available in check-in areas to assist and help minimise disruption. We apologise for any inconvenience.”

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